FAQ

How do I shop for my selection?

The gifts available for your month of redemption will be visible for you to choose. Select your favorite gift and add it to the cart. Enter your promo code received in the Top Gun email on the checkout page and you're all set! 

Where do I enter my promo code?

On the checkout page, you'll see a promo code box above the total price. Enter your provided code in your email and click "Complete Order." You'll receive a confirmation email once the selection is submitted and a tracking notification when it's on its way.

How long will it take for my gift to arrive?

Gift selections are processed within 14 business days and will ship approximately 2-3 weeks after placing your order.

Have more questions?

We're happy to answer any questions you may have at any time! Feel free to email us at customerservice@birdiebox.com